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Quick Start

Quick Start

Use this path when setting up the first support agent for a website.

Create the agent

The setup wizard walks through three steps:

  1. Business goal — pick what the assistant should mainly help with.
  2. Website URL — enter your site URL. siteaiagent looks for its sitemap and uses the site content to create the first knowledge sources.
  3. Review and create — siteaiagent creates the assistant, reads the website content, builds knowledge sources, configures answer rules, and prepares the embed code.

Configure and deploy

  1. Review indexed pages under Knowledge → Links and upload extra .txt or .md files under Knowledge → Documents.
  2. Adjust the persona under Answer rules and the available tools under Actions.
  3. Configure the widget in Deploy: content, style, and optional quick questions.
  4. Add your production domains to Settings → Security so the widget can answer from them.
  5. Copy the embed script from Deploy → Embed to a test page.
  6. Verify desktop, mobile, lead capture, handoff, and common questions.
  7. Install the script on production pages.

Before publishing

  • Knowledge sources are indexed and current.
  • Answer rules match the brand voice and support boundaries.
  • Allowed domains in Settings → Security include every domain the widget runs on.
  • Handoff and notification channels are configured and tested.
  • The widget opens and closes correctly on desktop and mobile.