Quick Start
Use this path when setting up the first support agent for a website.
Create the agent
The setup wizard walks through three steps:
- Business goal — pick what the assistant should mainly help with.
- Website URL — enter your site URL. siteaiagent looks for its sitemap and uses the site content to create the first knowledge sources.
- Review and create — siteaiagent creates the assistant, reads the website content, builds knowledge sources, configures answer rules, and prepares the embed code.
Configure and deploy
- Review indexed pages under Knowledge → Links and upload extra
.txtor.mdfiles under Knowledge → Documents. - Adjust the persona under Answer rules and the available tools under Actions.
- Configure the widget in Deploy: content, style, and optional quick questions.
- Add your production domains to Settings → Security so the widget can answer from them.
- Copy the embed script from Deploy → Embed to a test page.
- Verify desktop, mobile, lead capture, handoff, and common questions.
- Install the script on production pages.
Before publishing
- Knowledge sources are indexed and current.
- Answer rules match the brand voice and support boundaries.
- Allowed domains in Settings → Security include every domain the widget runs on.
- Handoff and notification channels are configured and tested.
- The widget opens and closes correctly on desktop and mobile.